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1. What cookies are

Cookies are small text files that the websites visited by the user send to the user's terminal (computer, tablet, smartphone), where they are stored to be re-transmitted to those websites on the next visit. Cookies allow a website to remember your actions and preferences (such as login, language, font size and other display settings) for a defined period of time.

Cookies can be "first-party" if installed directly by Syncronika, or "third-party" if installed by parties other than Syncronika.

2. Cookies used on this website

This website uses the following categories of cookies:

2.1 Strictly necessary cookies and similar technologies (always on)

These are essential for the proper functioning of the website and to allow you to navigate and use its features. Without these tools some services may not work properly. Consent is not required for their installation (art. 122 Italian Legislative Decree 196/2003 and Italian Data Protection Authority guidelines of 10 June 2021).

Name Provider Purpose Duration
NEXT_LOCALE Syncronika (first-party) Stores the language chosen by the user (HTTP cookie). 1 year
syncronika_consent Syncronika (first-party) Stores the cookie banner choice in browser localStorage (cookie-like technology, not an HTTP cookie). until cleared by the user or site data is wiped

2.2 Analytics and marketing third-party cookies (optional)

If you accept all cookies via the banner, with a single consent we install both analytics and marketing/measurement cookies:

  • Google Analytics 4 (GA4) to measure aggregated website usage (pages visited, traffic sources, device type). Data is processed by Google Ireland Limited / Google LLC; see Google's Privacy Policy.
  • Meta Pixel (Facebook) to measure page views, the effectiveness of Meta ads (Facebook/Instagram) and, where applicable, remarketing. Data is processed by Meta Platforms Ireland Limited; see Meta's Privacy Policy.
Name Provider Purpose Duration
_ga, _ga_* Google (third party) Website usage statistics (GA4). up to 2 years
_fbp Meta (third party) Browser identification for Meta Pixel and campaign measurement. up to 3 months
_fbc Meta (third party) Attribution from Meta ad clicks, when present. up to 3 months

These cookies are not installed if you choose “Essentials only” in the banner. You can withdraw consent at any time by reopening the site cookie banner (footer or menu).

2.3 Chat widget and other third-party services

After you make a choice in the cookie banner (accept all or essentials only), the site may load the Agenvio chat widget (provider Agenvio / app.agenvio.com) to handle live enquiries. The widget may set cookies or similar technologies to keep the chat session; see the provider’s documentation for details.

On the Contact page, if you submit the form we use Google reCAPTCHA v3 to limit automated submissions. reCAPTCHA may set Google cookies even without a visible challenge; see Google’s Privacy Policy for more information.

3. How to manage your cookie preferences

You can update your cookie preferences at any time:

  • Via the banner: on your first visit a banner allows you to accept or reject non-strictly-necessary cookies. You can recall the banner at any time to change your choices.
  • Via the browser: most browsers let you control most cookies through their settings. To learn more about cookies, including how to see which cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
  • To opt out of Google Analytics across all websites, you can install the Google Analytics opt-out browser add-on.
  • For Meta advertising preferences, use Facebook ad settings and the tools described in Meta's Cookie Policy.

Quick links to manage cookies in the most popular browsers:

Disabling strictly necessary cookies may impair the correct functioning of the website.

4. Data controller

The data controller is Syncronika Srl, single shareholder company, with registered office at Bastioni di Porta Nuova 21, 20121 Milan (MI), Italy, VAT no. IT01802650380. For any request please write to [email protected].

For full information on the processing of your personal data, see our Privacy Policy.

5. Updates

This cookie policy may be updated over time. Please review it periodically. The date of the last revision is shown at the top of the document.