Service
AI agents and process automation
We qualify contacts, handle requests and automate processes, with measurable results and native CRM integration. AI comes after the process map, not before.
Most companies see AI's potential. Few know which process to start from.
SMART AUTOMATION
Process and Back-Office Automation
Intelligent Corporate Knowledge Base
AI Assistants for Customer Service
AI Agents for Lead Generation and Sales
Integrations and Dedicated Platform
Training and Continuous Support
Deep dives
Dedicated pages on parts of the perimeter: same method, more detail.
- AI consultancyAI consultancy for structured companies, from Milan across Europe: assessment on real processes, ROI-led…Open deep dive
- Agentic engineeringAgentic architectures with tool use, RAG and orchestration, wired into ERP, CRM and APIs.Open deep dive
- Process automationProcess mapping, workflows and rules across CRM, ERP, email and ticketing.Open deep dive
Why choose Syncronika
AI TRANSFORMATION PARTNER
Consulting and delivery in one team: processes, data and integrations before agents. Not an isolated software house or AI agency., data and real-world stacks. We work alongside IT, marketing and leadership, not as an external agency.EXECUTABLE PATH
Roadmaps, PoCs and delivery in one team. No consulting disconnected from implementation: every decision stays tied to risk, cost and KPIs.SHARED GOVERNANCE
KPIs, ownership and traceability across integrations, data and channels. Decisions stay yours, we make them operational and measurable.EVOLVING LEGACY
We connect SaaS, ERP and digital presence without rebuilding from scratch. Legacy stays, integrates and grows with you.
Clientswho stay
Plenitude, Caffitaly, Sebach and many others have worked with us for years, not project by project.
International hubs
Especially in
FAQ
What we’re often asked
FAQ
What does an AI agent built by Syncronika do?
We develop conversational or operational AI agents wired into the client's systems (CRM, knowledge base, e-commerce, ticketing). They qualify leads, answer customers, automate repetitive tasks and coordinate workflows across teams.
Which processes should you automate first?
Lead qualification, first-level support, template-driven content, data syncing between systems, automated reporting. Start where you have the most repetitive volume or where senior operators waste time.
Which technologies do you use for AI agents and automation?
OpenAI and Anthropic models via API, Vercel AI SDK, vector embeddings, n8n/Make/Zapier for simpler orchestrations, custom Python/Node.js for complex integrations, ActiveCampaign and HubSpot on the CRM side.
How do you ensure privacy and control over AI?
We pick GDPR-compliant providers, EU data residency where possible, server-side controlled prompts and context, audit logs and human-in-the-loop on critical tasks. We document models, vendors and purposes in the processing register.
From the blog
Further reading

October 5, 2026
TechnologyCustom, sovereign software: how to escape vendor lock-in
You have paid for your software for years, but it is not yours. How to escape vendor lock-in: evolve or rewrite legacy management systems into owned, sovereign software, migrate historical data, and integrate e-invoicing, open banking, warehouse and procurement into one dashboard.
Read article
September 25, 2026
Artificial intelligenceEnterprise AI agents: how to integrate them with ERP, CRM and Business Intelligence through MCP
AI agents do not replace ERP, CRM or dashboards. They need an integration layer, reliable data and authorised tools. How MCP connects ChatGPT and Claude to company systems.
Read article
September 2, 2026
Artificial intelligenceFrom automation to AI agents: how to use n8n for systems that observe, understand and act
n8n is not only for connecting apps. It can orchestrate systems that watch operational signals, interpret context and trigger actions. When the tool is enough, and when you need custom code.
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